Reference

Your Rights and Our Rules, Straight Up

Everything that governs your account — how we use your data, what the terms actually say, and who to contact when something needs clarifying — lives here.

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epicsweeps Your Rights and Our Rules, Straight Up
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Our security and data practices are built around the reality that your account holds payment identifiers — PayPal, Venmo, and Play+ links — alongside personal information. Here is how we manage that responsibility across four areas.

Encryption in Transit and at Rest

All data exchanged between your device and our servers travels over SSL. Payment identifiers for PayPal, Venmo, and Play+ are stored encrypted and never written to plain-text logs.

Account Verification Steps

Identity verification at account creation checks your name, address, and date of birth. Documents may be requested before a withdrawal processes — this step protects your funds and satisfies state compliance requirements.

Data Retention and Deletion

We keep account records for the period state law requires, then delete or anonymize them. You can request early deletion by emailing privacy@epicsweeps; we will confirm receipt and timeline in writing.

Cookie and Tracking Controls

Our cookies cover session function and analytics only. Open the cookie preferences panel in your account settings to review what is active and turn off non-essential tracking at any time.

LEGAL CONTACT PATHS

Reach Us About a Policy Question

If you have a question about your rights under our terms, need to request a copy of your stored data, or want to dispute a policy decision on your account, there are three ways to get a real response. We route legal and privacy requests separately from general account help so they reach the right team without delay.

Privacy Request Email Email privacy@epicsweeps to request a copy of your personal data, ask what we hold, or submit a deletion request under your state's applicable privacy law.
Legal Inquiries Direct formal legal correspondence and terms-related disputes to legal@epicsweeps. Include your account email and a clear description of the issue so we can route it correctly.
Account Support Chat For urgent account-access issues tied to a policy hold, open the live chat inside your account dashboard. Reference the relevant policy section to speed up the review.

Legal FAQs You Actually Searched For

These are the questions we get most often about our terms, data practices, and what your rights look like as an account holder in the United States.

Access depends on your state's law. We check eligibility at account creation. If your state does not currently permit this type of platform, you will not be able to complete registration.

We collect your name, email address, date of birth, and payment identifiers — including PayPal, Venmo, or Play+ account references — plus device and session data used to secure your account.

Yes. Email privacy@epicsweeps from the address on your account. We will respond with a summary of stored data within the timeframe your state's applicable privacy law requires.

Submit a deletion request to privacy@epicsweeps. We will confirm receipt, close the account if it is still active, and delete or anonymize records once the legally required retention period has passed.

We use functional cookies for session management and analytics cookies to understand site usage. Non-essential cookies can be turned off through the cookie preferences panel inside your account settings.

Email legal@epicsweeps with your account email and a description of the issue. Include the policy section you are referencing so the right team handles your case without unnecessary back-and-forth.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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