Reference

How epicsweeps Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use the lobby — and how we keep it secure.

Account data protectedPayPal, Venmo, Play+ contextNo data sold to third partiesYour rights, clearly statedContact us anytime
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epicsweeps How epicsweeps Handles Your Personal Information
DATA HANDLING IN PRACTICE

Security, Cookies, Retention, and Account Control

We use SSL encryption on every page and on every transaction, whether you are depositing via PayPal, checking your Play+ balance, or opening Session Reminder Settings. Data retention periods vary by data type: account registration data is held while your account is active, while payment transaction records are kept for the period required under applicable financial regulations. Cookies on our site fall into two categories — essential cookies that keep you logged in and preference cookies that remember your lobby filters. You can manage non-essential cookies through your browser settings at any time.

SSL Encryption

Every page, login, and payment request runs over SSL. Your PayPal and Venmo credentials never pass through our servers — they go directly to the payment processor.

Cookie Controls

Essential cookies keep your session active. Non-essential preference cookies can be turned off in your browser settings without affecting your ability to access the lobby.

Data Retention

Active account data is held while your account remains open. Once you close your account, we retain only what financial regulations require, then delete the rest.

Request and Correction

You have the right to access, correct, or request deletion of your personal data. Submit your request via live chat or the contact form and we will verify your identity first.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data, need to update stored information, or want to request deletion of your account? Our support team handles privacy-specific requests directly. Choose the channel that works for you — responses address your specific account, not a generic reply.

Live Chat Start a chat session from any page in the lobby. Identify your request as privacy-related and our team routes it to the right person on the account side.
Contact Form Submit a written privacy request through the account help form. Include your registered email so we can verify your identity before making any changes.
Account Settings Some updates — like your email address or linked PayPal account — can be changed directly inside your account wallet without contacting support at all.

Common Questions About Your Privacy on epicsweeps

These are the questions we actually hear from account holders about how their data is used, stored, and shared. If your question is not here, live chat connects you to someone who can answer it directly.

No. We do not sell your personal information. Data is shared only with payment processors like PayPal, Venmo, and Play+ and with identity verification services, strictly to operate your account.

We ask for your name, email, date of birth, and a valid payment method. Identity verification may require a government-issued ID, depending on your state and the withdrawal amount.

Send a data access request through live chat or the contact form. We verify your identity first, then provide a summary of the personal data stored on your account.

Yes. Close your account and submit a deletion request. We remove non-required data promptly and retain only what financial regulations require us to keep after account closure.

Essential cookies maintain your login session. Preference cookies save your lobby filters. You can disable non-essential cookies via browser settings without losing access to the site.

Reach our support team via live chat or the contact form and label your message as a privacy concern. We treat these requests with priority and respond to your registered email address.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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